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Special event security planning is a massive undertaking. There is a laundry list of unique requirements & ...
Customer service, customer support, or customer success (CS) is an important part of any service-based business. For ...
In 2018, Jonathan Alvarez and Andre Scott started Protective Force International (PFI) with a laptop and a few hundred ...
Continued education and networking are critical to success in the physical security industry. There are a number of ...
Losing a big client can be a nightmare for any business, let alone a security company. Unfortunately, client loss is an ...
In the security industry, there’s a lot we can’t control. Company ownership can’t do a lot to control the external ...
Many security companies find themselves in a vicious cycle: When a security company loses a contract, managers and ...
Owners and Operations Managers in the security industry often feel like professional firefighters. They spend their ...