Customer Success Managers
A Silvertrac Customer Success Manager's only job is being dedicated to helping customers get the most of the tools in the system. This means extensive implementation training when getting started on the software, launching new accounts, on-going training and any other advice on using Silvertrac.
Get full access to a comprehensive library of concise, informative how-to videos and support articles to ensure customers get whatever they need at any time.
The Issue Monitor has “Show Me How” buttons everywhere so system administrators & clients can get quick answers to questions in one place and get back on track easily.
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